Page 26 - PinnacleCustomerMagazineWinter2017
P. 26

Greater drill-down                                   Streamlining customer
                                                             communications










        The core functions of Sage 200 Financials, nominal   The Sage 200 system will handle payments and
        and purchasing ledgers and cashbook, will be         despatch and bring improved visibility and control
        operational in early 2017. Once the complete,        of credit. Communications with customers are also
        integrated solution is in place, the software will be   set to become easier as the firm’s accounts team
        able to provide detailed management reports.         will be able to extract email-compliant information
                                                             for statements and invoices directly from the system.
        Patrick said,                                        Patrick noted,

          “We’re looking forward to a timely flow of           “This will increase efficiency by eliminating a level
          information from all corners of our business. We’ll   of manual intervention and also enable us to work
          be able to manage all departments on a single        electronically, in the way our valued customers
          system for the first time, and to analyse and        increasingly prefer.”
          compare the performance of cut flowers, pot
          plants and accessories within the one-company      Talking about the new partnership Siobhan said,
          set-up. From an accounting perspective, we’ll be
          able to drill down in more detail and take swift     “We are delighted to be working with an Ulster
          remedial action, if necessary, in a way that has     success story like Kelly Flowers Wholesale as it
          proved challenging in the past. This will be of great   takes its growth plans forward. We started the
          benefit in further strengthening management          conversation in late summer and are currently
          control of our growing business.”                    poised to embark on the implementation project,
                                                               which will make Sage 200 a keystone of the
                                                               company’s integrated business management
                                                               solution.

                                                               We are also looking forward to providing support
                                                               after the go-live and a pro-active service to ensure
                                                               a successful on-going partnership”




































       Pinnacle News & Views                                                                                   26
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