Page 39 - PinnacleCustomerMagazineWinter2017
P. 39

Jason Love                                           Marie Devine
         IT Services Technical Consultant                     IT Services Technical Consultant

         Time with Pinnacle:                                  Time with Pinnacle:
         Since the acquisition of the Sys Care Sage           15 years
         business in the summer, but I’ve been working
         with Sage solutions for over 20 years                Tell us a bit about you role:
                                                              I work on data migrations, upgrades and
         Tell us a bit about you role:                        installations of Sage products. Up until this
         I have a bit of a hybrid role in that I am using     year it was predominantly Sage 1000 and this
         my commercial experience to help win new             year it is Sage 200. I also provide consultancy
         technical business whilst at the same time, using    and support on the document management
         my Sage and technical knowledge to deliver           systems Version One and Sage Paperless and
         the solutions ranging from Sage upgrades to          consultancy and training on Report writing
         hardware and network infrastructure.                 tools - Crystal Reports and Sage Report Designer.
                                                              I have also provided solutions using Sage
         What do you enjoy the most about your role?          or Pinnacle add-ons, at the moment that is
         I enjoy building relationships with customers and    predominantly the Pinnacle Automation Wizard.
         prospects and solving customer issues through
         good use of technology.                              What do you enjoy the most about your role?
                                                              The diversity and variety the role has offered. I
                                                              enjoy building relationships with customers and
                                                              providing solutions that improve their efficiency.




























         Pinnacle News & Views                                                                                  39
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